Terms and Conditions
Yowie Tackle – yowietackle.com.au
These Terms and Conditions govern the use of the website yowietackle.com.au and the purchase of products from Yowie Tackle.
By using this website, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use the website.
1. About Us
This website is owned and operated by Yowie Tackle.
Website:
https://yowietackle.com.au
Email:
info@yowietackle.com.au
2. Website Use
By using this website you agree that you will:
• use the website only for lawful purposes
• not attempt to interfere with the website operation
• not copy or distribute content without permission
• not misuse the website or its services
We reserve the right to suspend access to users who breach these terms.
3. Product Information
We aim to ensure all product descriptions, prices and images are accurate.
Occasionally errors may occur. If a pricing or product description error occurs we reserve the right to cancel or correct the order.
Product colours may vary slightly depending on screen settings.
4. Pricing
All prices are listed in Australian Dollars (AUD).
Prices may change at any time without notice.
Shipping costs are calculated at checkout unless stated otherwise.
5. Orders
When you place an order you will receive an order confirmation email.
This email confirms receipt of your order but does not guarantee acceptance.
We reserve the right to cancel or refuse orders if:
• products are unavailable
• payment cannot be processed
• pricing errors occur
• suspected fraud or misuse occurs
If an order is cancelled after payment, a full refund will be issued.
6. Payment
Payments must be completed before orders are shipped.
Accepted payment methods may include:
• Credit card
• PayPal
• Other payment methods listed at checkout
All payment processing is handled through secure payment providers.
Yowie Tackle does not store credit card details.
7. Intellectual Property
All content on this website is owned by Yowie Tackle unless stated otherwise.
This includes:
• logos
• product designs
• text
• graphics
• images
You may not reproduce or use website content without written permission.
8. Limitation of Liability
To the maximum extent permitted by Australian law, Yowie Tackle is not liable for:
• indirect or consequential losses
• loss of profits
• damages arising from misuse of products
Nothing in these terms excludes rights provided under Australian Consumer Law.
9. Changes to Terms
We may update these Terms and Conditions at any time.
Updates will take effect once published on this website.
10. Governing Law
These terms are governed by the laws of Australia.
Any disputes will be handled within Australian jurisdiction.
Shipping Policy
Yowie Tackle
We aim to process and dispatch orders as quickly as possible.
Order Processing
Orders are usually processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
Shipping options and prices are displayed at checkout.
Delivery services may include:
• Australia Post
• Courier services depending on location
Shipping times vary depending on your location.
Typical delivery timeframes:
• Metro areas: 2–6 business days
• Regional areas: 3–10 business days
These estimates may vary during busy periods.
Shipping Delays
Yowie Tackle is not responsible for delays caused by:
• courier networks
• weather events
• postal disruptions
• incorrect shipping information provided by customers
Incorrect Addresses
Customers must ensure shipping details are correct.
If an order is returned due to incorrect details, additional shipping charges may apply.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days of delivery.
Email: info@yowietackle.com.au
We will assist in resolving the issue with the shipping provider.
Returns and Refunds Policy
Yowie Tackle
Our returns policy operates in accordance with Australian Consumer Law.
Change of Mind Returns
We accept change of mind returns within 14 days of delivery provided:
• the item is unused
• the item is in original packaging
• the item is in resale condition
Return shipping costs are the responsibility of the customer.
Once the item is received and inspected, a refund will be issued.
Shipping costs are non refundable.
Faulty or Damaged Products
If a product arrives damaged or faulty, please contact us within 7 days.
Email: info@yowietackle.com.au
Include:
• your order number
• photos of the issue
If the product is confirmed faulty, we will offer one of the following:
• replacement
• repair
• refund
Australian Consumer Law
Under Australian Consumer Law, you are entitled to a replacement or refund for a major failure.
You are also entitled to have goods repaired or replaced if the goods fail to meet acceptable quality standards.
These rights cannot be excluded.
Return Process
To request a return, contact:
Include:
• order number
• item details
• reason for return
We will provide return instructions.
Refund Processing
Refunds are issued to the original payment method.
Processing times may take 3–10 business days depending on your payment provider.